A 30-person team was manually listing products across multiple marketplaces. This was a repetitive task taking up time & resources.

Introduction

Epic Global's sales team was spending most of their day doing something that is repetitive: taking a product and manually listing it on Amazon, eBay, Walmart, Coupang — each with different formats, local SEO rules, image specs, and flat file requirements. And with no centralised system, updating a catalog or migrating it across platforms meant starting from scratch.

We automated the entire pipeline.

The Problem

The workflow broke at every step. An Amazon listing professional would take product specs, manually write a copy for one platform, a Coupang specialist would reformat it for the next, build the flat file, upload it & wait for platform's approval or rejection. Image non-compliance and field errors were common. There was no version control, so when a product needed updating, the process repeated entirely. 30–40 people were consumed by work that generated no strategic value.

The Solution

• ✓Automated marketplace-specific content generation — SEO-optimised titles, bullets, and descriptions generated from product specs and reference ASINs, formatted correctly for each platform
• ✓Intelligent flat file manager that auto-fills 30–40% of product fields, validates in real time, and flags errors before submission
• ✓AI-powered image compliance engine that checks assets against platform requirements and generates on-brand replacements where needed
• ✓Real-time competitive price monitoring — prices adjusted on each platforms based on competitor listings and historical sales data
• ✓Cross-marketplace catalog migration with preserved content, pricing, and version history in a few clicks

Key Outcomes

• ✓New product portfolio onboarding reduced from days to under 2 hours
• ✓Brand managers gained direct control over content, pricing, and media — no tech intervention required
• ✓Manual listing errors eliminated through automated validation and compliance checks
• ✓Epic positioned to scale across new marketplaces without proportional headcount growth